Shipping policy
In most cases we'll produce your stickers and ship your order within the next 2 working days. Occasionally we may need more time to prepare your products and will ship within 3 working days.
As soon as your order is dispatched from our workshop, you will be sent an email to confirm that it's on its way.
The delivery time usually takes 8 to 12 working days for all European countries.
To the rest of the world the delivery is between 15 - 20 working days. All orders will be checked before we send it out. Production starts after payment has been received. Ship dates are established from the time GeckoDecals receives proof approval. Shipping time starts after production is complete. If you have questions about your shipping, please contact a customer service representative.
GeckoDecals ships Internationally. After the product has shipped, all shipping company terms & conditions apply for lost or delayed packages. If you have a deadline, you must request expedited shipping as ground shipments are not guaranteed. We will not refund the banner cost if shipping company has a delay in the delivery of your package. All refunds are limited to actual shipping cost refunded to GeckoDecals from the shipping company. Terms for the shipping company still apply to lost packages. If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent.
Lost packages will be replaced after the shipping company confirms loss, this generally takes 7-10 business days after initial lost product inquiry. Again, please order early as we cannot control delivery after your product leaves our facility.
Order Early not Last Minute.
Delays because of Acts of God or anything beyond our control, no refunds will be allowed because of shipping delays.
Again, please order early as we cannot control delivery of your product after it leaves our production facility. If you have any questions, please email us at geckodecal@gmail.com.